🎁 Who is eligible to participate?

To participate in the INFINOX Loyalty Program, you must meet the following criteria:

• Active Account: Hold a verified and active INFINOX trading account.

• Compliance: Meet all applicable regulatory and KYC (Know Your Customer) requirements.

• Opt-in: Successfully opt in via the Client Area (where applicable).

Note: INFINOX reserves the right to determine eligibility at its sole discretion, in accordance with internal policies and regulatory obligations.

⚠️ Are you seeing an "Enrollment" error? If you receive the message: “You have not been enrolled into the INFINOX Loyalty Program yet. Please contact live chat or your account manager to request access,” please try these troubleshooting steps:

1. Clear Browser Data: Clear your browser’s cache and cookies.

2. Private Browsing: Open the Client Area in an Incognito or Private window.

3. Check Connection: Disable any active VPNs.

4. Switch Platforms: Try using a different browser (e.g., Chrome, Safari) or a different device.

🛠️ Still need assistance? If the problem persists or you have specific questions about your eligibility, our team is ready to help. Please reach out to us via:

• 💬 Live Chat: Available on our website.

• 📩 Email: support@infinox.com

• 👤 Account Manager: Contact your dedicated manager directly.