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Why is my trading disabled? - Knowledgebase / Trading / Basics of Trading - INFINOX Client Services

Why is my trading disabled?

Trading may be disabled for several reasons, including:


💰 Insufficient Funds

Your account may not have enough balance or free margin to open new positions.


🕒 Market Closure

The market for the instrument you are trying to trade may be closed (e.g., outside trading hours or during public holidays).


⌛ Expired Demo Account

Demo accounts may expire after a specified period. If expired, trading will be disabled.


⚠️ Account Restrictions

Trading may be restricted due to:

  • Verification issues

  • Compliance review

  • Margin call or stop-out

  • Other broker-applied restrictions




🛠️ What should I do?

  • Check your account balance and margin level

  • Verify market trading hours

  • Confirm your account verification status

If the issue persists, please contact our Support Team via:

Our team will be happy to assist you.



⚠️ This content is provided for informational purposes only and does not constitute investment advice.


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