📝 How can I update my personal information?

To update your information, please contact our Support Team via:

• 💬 Live Chat

• 📩 support@infinox.com

Kindly prepare the required documents based on your change request, as outlined below.

👤 Name Change Request

Please provide:

• Name Change Certificate

• Proof of Identity showing both your old and new name

  
  

📱 Phone Number Change Request

Please provide:

• Full Name (in English)

• Reason for the change

• Old phone number

• New phone number

• Proof of Identity

  
  

📧 Email Change Request

Please provide:

• Full Name

• Reason for changing the email

• Phone number

• Old email address

• New email address

  
  

🏦 Bank Account Change Request

Please provide:

• Bank name

• Beneficiary name

• Bank account number

• A screenshot of your bank details officially issued by the bank