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I suspect that my account has been hacked. What should I do? - 지식 베이스 / Account / Account management - INFINOX Client Services

I suspect that my account has been hacked. What should I do?

🔒 What should I do if I suspect unauthorized access to my account?

If you suspect that your INFINOX account has been compromised, please take the following actions immediately.

  • Change your Client Area password

  • Change your Trading Account password

  • Change the password of the email address linked to your INFINOX account

  • Enable Two-Factor Authentication (2FA) on both your email and Client Area (if available)

Contact our Support Team immediately to temporarily disable withdrawal permissions




⚠️ Important Security Reminders

  • INFINOX will never ask for your password via email, phone, or social media

  • Do not share your login credentials with anyone

  • Avoid clicking suspicious links or downloading unknown attachments

  • Be cautious of impersonators claiming to represent INFINOX

If you notice any unfamiliar activity, report it immediately.




🛠️ Need immediate assistance?

Please contact INFINOX Support via:

  • 💬 Live Chat

  • 📩 support@infinox.com

Our team will assist you as soon as possible.

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